Privacy Policy

At The POP BOX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. INFORMATION WE COLLECT

• Personal Information: When you place an order, create an account, or contact us, we collect details such as your name, email, phone number, billing/shipping address, and payment information.

• Non-Personal Information: We may collect technical data such as your IP address, browser type, device information, and browsing activity.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and deliver your orders

• Provide customer service and support

• Improve our website and offerings

• Send promotional updates (if you opt in)

• Analyze traffic and shopping behavior

3. COOKIES & TRACKING

We use cookies and similar technologies to enhance your shopping experience. You may disable cookies in your browser, but certain site features may not function properly.
To opt out of third-party advertising, visit Retention Opt-Out.

4. SHARING INFORMATION

We never sell or rent your personal data. We may share it only with:

• Trusted third-party providers (payment processors, shipping carriers, email platforms)

• Legal authorities if required by law

5. PAYMENT & SECURITY

All payments are processed through secure, PCI-DSS compliant gateways. Your payment details are encrypted and never stored beyond what is necessary to complete the transaction.

6. DATA PROTECTION

We use industry-standard measures to safeguard your data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. THIRD-PARTY LINKS

Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13. If such data is discovered, it will be deleted immediately.

9. YOUR CHOICES

• You may update or delete your account information at any time.

• To unsubscribe from marketing emails, click the link provided in any email.

• To request data deletion, please contact us.

10. RETURNS & REFUNDS

Due to the curated and perishable nature of our products, all sales are final.
We only accept returns for items that arrive damaged.

• If your order arrives damaged, you must contact us within 48 hours of delivery at  info@getthepopbox.com with your order number and photos of the damage.

• Once approved, we will ship you a replacement box at no additional cost.

• Refunds are not issued under any circumstances.

For more details, please review our full Returns & Refunds Policy.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. CONTACT US

For questions, please contact us at:
info@getthepopbox.com